top of page

Get Help
REQUEST SERVICES FROM THRIVE
-
The Market at THRIVE & THRIVE To-Go🛒 Book a visit to The Market at THRIVE The Market is a free grocery-style food pantry where you choose all your own items including fresh, frozen, and shelf-stable foods. Open to residents of Newport News, Hampton, Yorktown, and Poquoson. No income limits. One visit every 30 days. 🌙 Market late hours (until 6:15 PM) are offered 2–3 times per month. Those appointments are posted the Monday before at 11 AM - mark your calendar! 🚪 All visits are by appointment only - no walk-ins. 🌙 Book a THRIVE To-Go Food Locker for pre-packed groceries you can pick up at your convenience. This option is great for those who need a flexible window of time to pick up or need to visit outside of normal business hours. 💡 If you need immediate help, visit hrfoodbank.org/need-food for other local food distribution options. HELP! I'm trying to book an appointment, but there is nothing available all month! 📅 New appointments are added daily (except Thursdays) in the early morning. We recommend checking the site first thing in the morning. If you don't see any appointments, check back tomorrow. 📞 If no appointments are available, call 757-877-6211 x2 to join The Market Wait List. Statement of Non Discrimination: In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov. This institution is an equal opportunity provider.
-
Financial Assistance (rent, utilities, childcare, transportation, etc.)Requirements for applicant to receive assistance* have household income that exceeds monthly rental cost by $500 or more per month. DOCUMENTATION REQUIRED. be experiencing an emergency situation with no other way to pay the bill, having exhausted savings, retirement, family help resident of Newport News, Hampton, Yorktown, or Poquoson name of applicant is on bill bill is a critical need such as utilities, rent, childcare, etc., which is linked to household sustainability (transportation, car repairs, work uniform or equipment) applicant can supply a portion of the total amount requested TAKE OUR ELIGIBILITY SCREENER to see if you qualify for help CLICK HERE to answer a short questionnaire. If you meet the basic qualifications, you will be linked to our application. *There is no guarantee that we will be able to assist you. THRIVE receives a high volume of requests and has a limited amount of funding available. At the core of THRIVE’s ministry is financial coaching services. Applicants who are extended an appointment for assistance will be required to bring in paperwork that demonstrates your complete household income and expenses for a financial coaching session.*
-
Level Up Financial CoachingLearn how to balance your budget, get out of debt, improve your credit score, or reach your personal financial goals. Plus, you can earn incentives when you reach financial milestones through our new Level Up program. Call us today to be paired with a coach: 757-877-6211 ext. 4. This is a free service and all coaches sessions are 100% judgement-free and confidential.
-
Benefits - Apply for Food Stamps (EBT), Medicaid, etcWe will help you apply for the following programs: food stamps (EBT) childcare assistance Medicaid other benefits Book an appointment for this service
-
Vital Documents - IDs/ Birth Certificates / Social Security CardsWe will help you obtain copies of the following documents: lost I.D.s birth certificate social security card Book an appointment for this service
-
Legal Documents - Will, Power of Attorney, Advanced Medical DirectiveThis program is offered for free in partnership with Legal Aid Society of Eastern Virginia. Legal Aid services are free based on household income. Call Barbara at 757-866-3910 to see if you qualify.
-
Who Else Can Help Me?There are two main referral lines in the community that can direct you to other helping agencies. United Way Community Assistance Network: 757-229-2222 Housing Crisis Hotline: 757-587-4202
bottom of page