HOW DO I REQUEST HELP FROM THRIVE?
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EVICTIONS & UTILITY CUT-OFFS during COVID-19 (as of Nov 18, 2020)
Governor Northam revised state budget includes updated protections for renters and utility customers. Evictions will be prohibited through December 31 as long as renters follow required procedures. The moratorium on utility cut-offs will remain in effect until the state of emergency is over. Read the full press release here.
Call First Call for Help, 757-594-4636 x2 beginning at 10:30am, Monday through Friday, and request to come to THRIVE and you will be given a pickup time. You can request a later time slot if the one you are offered does not work for you.
Monday-Thursday: 12:00pm - 5:00pm
Friday: 12:00pm - 2:00pm
Critical Bill Assistance
Applicant must reside in Newport News, Hampton, York County
The name of the applicant must be on the bill
Eligible bills include utilities, rent, and other needs are considered when they are vital to your sustainability (i.e. childcare, transportation, car repairs)
If THRIVE is able to assist with a portion of the bill, the applicant must be able to supply the remaining portion of the bill to prevent utility cut-off or eviction before our portion is released.
Applicant has not received financial assistance from THRIVE within 3 years
Reside in their current place of residents for 6 months or longer
Able to cover next months' bills with their income
Need less than $800 to complete bill payment, understanding that THRIVE can still only provide a portion and the client must provide the other portion before payment is released
Have an eviction notice, court date, or utility cut-off notice (qualification temporarily lifted)
Virginia Housing Development Authority has created a Renter Handbook (click here to view)
Click here to view their resource for people in staying in Hotels or Motels
Click here to view their eviction flow chart
Click here to view their recommendations on requesting a payment plan from your landlord
Click here to view their FAQ on evictions
Who Else Can Help Me?
Housing Hotline: 757-587-4202
First Call for Help: 757-594-4636
ID / Birth Certificate / Social Security Card Assistance
THRIVE can assist you to obtain copies of these documents at no cost to you. Call us to learn how: 757-877-6211x1
Learn how to balance your budget, get out of debt, improve your credit score, or reach your personal financial goals. If you take at least 3 sessions, you earn a free THRIVE Care Kit, packed full of toiletries, household goods and cleaning supplies (valued at $50). Call us today to be paired with a coach: 757-877-6211x1.