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Get Help

REQUEST SERVICES FROM THRIVE
  • Visit The Market at THRIVE
    New appointments are added to the booking page calendar on Fridays, Saturdays, Sundays, Mondays, and Tuesdays during the early morning hours. We recommend you check the site first thing in the morning. Appointments typically take longer to fill up on the weekends. 🌙THRIVE is open late until 6:30pm 2-3 evenings per month. Those appointments are released the Monday before at 11am so visit the website then to book your slot. If you visit the book page, and there are no appointments available, that means they have already been booked. Please try again tomorrow! All shopping visits are by appointment only - no walk-in's. If you need immediate food assistance, visit https://hrfoodbank.org/need-food/ for other food distribution site info If you are unable to get an appointment, you can call 757-877-6211 x2 and ask to be put on the Market Wait List Click here to book a visit to The Market at THRIVE. What is The Market at THRIVE? It's a free food market where you can pick out 100% of the food you bring home. We focus on fresh foods and stock a variety of fresh and frozen items, as well as shelf-stable goods. This Market is open to anyone who is a resident of Newport News, Hampton, Yorktown or Poquoson. There are no income restrictions to book a visit. Anyone is eligible to shop for groceries every 30 days. Statement of Non Discrimination: In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov. This institution is an equal opportunity provider.
  • Financial Assistance (rent, utilities, childcare, transportation, etc.)
    Requirements for applicant to receive assistance* have household income that exceeds monthly rental cost by $500 or more per month. DOCUMENTATION REQUIRED. be experiencing an emergency situation with no other way to pay the bill, having exhausted savings, retirement, family help resident of Newport News, Hampton, Yorktown, or Poquoson name of applicant is on bill bill is a critical need such as utilities, rent, childcare, etc., which is linked to household sustainability (transportation, car repairs, work uniform or equipment) applicant can supply a portion of the total amount requested TAKE OUR ELIGIBILITY SCREENER to see if you qualify for help CLICK HERE to answer a short questionnaire. If you meet the basic qualifications, you will be linked to our application. *There is no guarantee that we will be able to assist you. THRIVE receives a high volume of requests and has a limited amount of funding available. At the core of THRIVE’s ministry is financial coaching services. Applicants who are extended an appointment for assistance will be required to bring in paperwork that demonstrates your complete household income and expenses for a financial coaching session.*
  • Level Up Financial Coaching
    Learn how to balance your budget, get out of debt, improve your credit score, or reach your personal financial goals. Plus, you can earn incentives when you reach financial milestones through our new Level Up program. Call us today to be paired with a coach: 757-877-6211 ext. 4. This is a free service and all coaches sessions are 100% judgement-free and confidential.
  • Benefits - Apply for Food Stamps, Social Security, Medicaid, etc
    We will help you apply for the following programs: food stamps social security Medicaid other benefits Book an appointment for this service
  • Vital Documents - IDs/ Birth Certificates / Social Security Cards
    We will help you obtain copies of the following documents: lost I.D.s birth certificate social security card Book an appointment for this service
  • Legal Documents - Will, Power of Attorney, Advanced Medical Directive
    Book an appointment to start the process. This program is offered for free in partnership with Legal Aid Society of Eastern Virginia.
  • Who Else Can Help Me?
    There are two main referral lines in the community that can direct you to other helping agencies. United Way Community Assistance Network: 757-229-2222 Housing Crisis Hotline: 757-587-4202
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