Question 1

Food Assistance

Accepted Answer

FOOD PANTRY Click here to request food assistance About our food: Food items provided at this pantry include donated items from the community, the Foodbank, community gardens, and grocery/retail stores via Food Rescue. Food Rescue is the practice of collecting fresh, edible foods, and surplus items that normally go to waste, and redistributing them. THRIVE also purchases milk and eggs, which are distributed, as supplies last.   How to visit the pantry: You must schedule a pick up time in advance. You can either use the link above to request food assistance or call at 757-877-6211 (press 1) Monday-Friday at 10am. Our pantry is first come, first serve and we do book up daily. Appointments cannot be scheduled by voicemail. There are no income requirements to receive this service. If you are having trouble visiting our pantry, we recommend you call the first two weeks of the month or request food using the link above.   How it works: If it is your first time visiting us, a THRIVE team member will call you before you arrive to create a food profile so we can better understand your dietary needs and food preferences. This is only done once and kept on file for any future requests. You can do this online using the link above.   Food is given via curbside pickup. When you arrive at your scheduled pick up time, you can call us to let us know you've arrived, and pop your truck. Pantry goods will be placed in your truck so that pick up can be 100% no contact. At each service, you will receive a weeks’ worth of fresh, frozen, and shelf-stable items, based on your food profile. You can visit our pantry every 30-days. *Limited to serving residents of Newport News, Hampton, and York County*

Question 2

Financial Assistance (rent, utilities, childcare, car, etc.)

Accepted Answer

MORTGAGE RELIEF See if you are eligible by clicking here: https://www.virginiamortgagerelief.com/   DOMINION ENERGY CUT-OFF INFORMATION
To avoid disconnection, enroll in a payment plan by visiting DominionEnergy.com/help or calling 1-866-366-4357.    APPLY TO THRIVE FOR ASSISTANCE Requirements for applicant to receive assistance* resident of Newport News, Hampton, York County name of applicant is on bill bill is a critical need such as utilities, rent, childcare, etc., which is linked to household sustainability (transportation, car repairs, work uniform or equipment) applicant can supply a portion of the total amount requested
 *There is no guarantee that we will be able to assist you. THRIVE receives a high volume of requests and has a limited amount of funding available*   At the core of THRIVE’s ministry is financial coaching services. Applicants who are extended an appointment for assistance will be required to bring in paperwork that demonstrates your complete household income and expenses for a financial coaching session.   HOW TO APPLY Click here to submit your application through our online form. 
If you are in the process of being evicted, click here to learn more about State Eviction Protections extended until June 30, 2022

Question 3

Financial Coaching

Accepted Answer

Learn how to balance your budget, get out of debt, improve your credit score, or reach your personal financial goals. Plus, you can earn incentives when you reach financial milestones through our new Level Up program. Call us today to be paired with a coach: 757-877-6211x1. This is a free service and all coaches sessions are 100% judgement-free and confidential.

Question 4

ID / Birth Certificate / Social Security Card Assistance

Accepted Answer

THRIVE can assist you to obtain copies of these documents at no cost to you. Call us to learn how: 757-877-6211x1

Question 5

Who Else Can Help Me?

Accepted Answer

There are two main referral lines in the community that can direct you to other helping agencies. Community Assistance Network: 757-229-2222 Housing Crisis Hotline: 757-587-4202
 More COVID-19 resources can be found here: https://www.stayhomevirginia.com/

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